Why does a watch need to be serviced?
If a watch has been used for a years, or setting around for some time (years, even decades) debris make there way into the “guts”, and the oil evaporates and deteriorates. This deteriorated oil mixes with the dust and create a sticky gritty substance that actually wears the pivots more than if there was no oil at all . The balance wheel in particular receives extreme wear, as it oscillates from 14,400 to 36,000 times per hour. When a watch is serviced, it is completely disassembled, cleaned, reassembled and lubricated. Oil is placed sparingly and only at the locations that need lubrication (i.e. pivots, jewels). This reduces the possibility of the oil migrating away from the lubrication points via capillary action.
Omega 565 assembly 
Waltham Vanguard jewels and setting works clean 
Rolex 1570 automatic cleaned
How often should your watch be serviced?
In the early century, watchmakers claimed that a watch should be cleaned and oiled every year or year and a half at the most. The oils used at that time did not hold up as well as modern synthetic lubrication. Even at that, many people of the time ignored that advice and many watches were not serviced until the watch stopped working.
If you have acquired an old watch that has not been serviced or used for quite some time, and you plan to start running it, then it should be fully serviced. After that it is generally recommended that a watch be serviced every 4-6 years if run on a daily basis. When I service a watch the following general procedure is followed:
- Complete disassembly
- Cleaned in a three chemical agitation cleaning machine
- Inspected for wear, repair if necessary
- Re-assembled, and oiled
- Mainspring replaced if needed
- Timed (Regulated)
- High grade precision watches are checked and adjusted for position
- Case cleaned, polished (if appropriate), and gaskets replaced or greased if applicable
Please note that when a watch is sent in for service, it is inspected for wear or damage. If repair is needed that goes beyond a service, the customer will be provided a quote for the service and needed repairs.
