In most instances I do not charge for an estimate, and can usually provide a rough idea of cost over the phone. If the watch is shipped in for an estimate, and you decide not to proceed with the service or repair, all that is owed is the cost to ship the watch back to you.
However if the watch is particularly rare or complicated, or has significant water damage it may need to be partially disassembled to provide a firm quote. In that case there will be a nominal reassembly fee if the repair is declined.
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